Contact

Get in Touch

We're here to answer your questions about gut skin wellness, our products, or your order. Whether you're curious about ingredients, need support, or just want to say hello we'd love to hear from you.

Email Us

hello@thelumierelab.com

We typically respond within 1–2 business days.

Before You Reach Out

You might find what you're looking for on our FAQ page, where we answer common questions about our products, ingredients, shipping, and approach to wellness.

Based in Europe

LUMIÈRE is headquartered in Denmark, and we're proud to serve customers across Europe with transparency, quality, and care.

What We Can Help With

  • Product questions and ingredient details
  • Order status and shipping inquiries
  • Pre-orders and waitlist updates
  • General wellness questions (note: we cannot provide medical advice)
  • Partnership and collaboration inquiries

We look forward to connecting with you.

Frequently Asked Questions

How can I contact LUMIÈRE?

Email us at hello@thelumierelab.com. We typically respond within 1–2 business days.
What can you help me with?

We can assist with product questions and ingredient details, order status and shipping inquiries, pre-orders and waitlist updates, general wellness questions (note: we cannot provide medical advice), and partnership inquiries.
Where is LUMIÈRE based?

LUMIÈRE is headquartered in Denmark, and we serve customers across Europe.
Should I check anywhere before contacting you?

Yes, you might find what you're looking for on our FAQ page, where we answer common questions about products, ingredients, shipping, and our approach to wellness.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.