FAQ

About LUMIÈRE
What is LUMIÈRE?

LUMIÈRE is a premium gut-skin wellness brand rooted in science and transparency. We create evidence-based supplements designed to support your skin from within, starting with gut health.

What makes LUMIÈRE different?

We believe in calm, editorial storytelling over hype. Every ingredient is chosen for its research-backed benefits, and we're transparent about what our products can and cannot do. No medical claims, no shortcuts, just honest wellness.

Where are you based?

LUMIÈRE is based in Denmark, Glostrup, with a focus on serving the European market. Our operations and values reflect EU standards for quality, compliance, and transparency.

Why focus on gut health for skin?

Emerging research shows a strong connection between gut microbiome balance and skin health. By supporting your digestive system with fiber and probiotics, you're creating a foundation for clearer, healthier skin through the gut-skin axis.

Product & Usage
What is Gut Reset?

Gut Reset is a daily prebiotic fibre blend, with probiotics designed to support gut health and the gut-skin connection. It combines science-backed ingredients that feed beneficial gut bacteria, support digestive balance, and promote clearer skin from within.

How do I use Gut Reset?

Start slowly
For the first 5–7 days, begin with ½ scoop (approximately 6 g) once daily to allow your digestive system to gradually adjust to the increased fibre intake.

Build to a full serving
Once comfortable, increase to 1 full scoop (approximately 12 g) daily.

Mix it your way
Mix with 250–300 ml of water, juice or your preferred drink, then shake or blend well. You can also add Gut Reset to a smoothie, yoghurt bowl, overnight oats or other meals.

Because Gut Reset is naturally high in fibre, the mixture may thicken as it sits. For the smoothest consistency, add liquid first, Gut Reset second, mix well and enjoy shortly after preparing.

 

When should I take it?

There’s no perfect time. We love making it part of a morning routine, but consistency matters more than timing. Take it whenever it fits naturally into your day.

Remember your fluids
When increasing your fibre intake, make sure you're drinking plenty of fluids throughout the day.

Listen to your body
Everyone responds differently to an increase in fibre. If you experience temporary bloating or digestive discomfort, reduce the serving and increase more gradually.

How long until I see results?

Most people notice digestive improvements within 1–2 weeks. Skin changes typically take 4–8 weeks as your gut microbiome rebalances. Remember: this is biology, not magic. Consistency is key.

Can I take it with other supplements?

Yes. Gut Reset is a food supplement and can generally be taken alongside other supplements. If you're taking prescription medication or have specific health concerns, consult your healthcare provider.

Is it safe during pregnancy or breastfeeding?

We do not recommend use during pregnancy or breastfeeding unless approved by your doctor. If you have a medical condition or take prescription medication, please consult your healthcare provider before use.

What does it taste like?

Gut Reset has a mild, naturally sweet flavor that blends well with water, juice, or smoothies. It's designed to be pleasant and easy to incorporate into your daily routine.

Ingredients & Science
What's in Gut Reset?

Gut Reset contains a blend of prebiotic fibers, including PHGG, resistant starch, and other plant-based fibers that support beneficial gut bacteria. For the full ingredient list, check the product page.

Why prebiotic fiber?

Prebiotic fiber feeds the beneficial bacteria in your gut. When these bacteria ferment fiber, they produce short-chain fatty acids (SCFAs) like butyrate, which support gut lining integrity, reduce inflammation, and influence skin health through the gut-skin axis.

What's the difference between prebiotics and probiotics?

Probiotics are live bacteria you add to your gut. Prebiotics are the food that helps your existing beneficial bacteria thrive. Think of it this way: probiotics are the seeds, prebiotics are the soil. Gut Reset provides both the soil and the seeds.

Is it vegan/gluten-free/allergen-friendly?

Yes. Gut Reset is plant-based, vegan, dairy-free, and gluten-free (no gluten-containing ingredients) with no known allergens. If you have severe allergies or sensitivities, we always recommend checking the full ingredient list and consulting your healthcare professional if unsure.

Where are the ingredients sourced?

We source premium ingredients from trusted Wordwide suppliers and manufacture in facilities that meet strict EU food safety standards. Quality and transparency are non-negotiable.

Do you make medical claims?

No. We're committed to EU compliance and transparency. Our products are wellness supplements, not medicines, and we avoid making medical or therapeutic claims.

The Gut-Skin Connection
What is the gut-skin axis?

The gut-skin axis is the communication pathway between your digestive system and your skin. Your gut microbiome influences inflammation, immune responses, and nutrient absorption—all of which can show up externally as skin issues like acne, redness, or dullness.

How does gut health affect skin?

When your gut microbiome is out of balance, it can contribute to systemic inflammation, a weaker gut barrier, and immune dysregulation. These internal imbalances often manifest as skin flare-ups, breakouts, or sensitivity.

Will this help with acne/eczema/redness?

Gut Reset is designed to support gut health and the gut-skin connection. Many people notice improvements in skin clarity, reduced inflammation, and fewer breakouts when they consistently support their gut microbiome. However, results vary by individual, and this is not a medical treatment for skin conditions.

Shipping & Returns
Which countries do you ship to?

We ship to Denmark and most EU countries.

How long does shipping take?

Denmark: 1–3 business days
EU: 3–7 business days
(Delivery times may vary slightly during peak periods.)

What are the shipping costs?

Denmark: 39 DKK (free over 399 DKK)
EU: 8€ (free over €60)

What's your return policy?

Due to food safety regulations, we can only accept returns of unopened and unused products. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we'll make it right. Refunds are issued once the return has been approved and received.

Orders & Subscriptions
Do you offer subscriptions?

Not at launch. We wanted to keep the first launch simple and focus on delivering the best possible customer experience. Subscriptions may be added later once we've optimized the routine and logistics.

How do I track my order?

You'll receive a tracking link via email once your order ships. You can use this to monitor your delivery in real time.

Quality & Standards
How do you ensure quality?

Sourced globally. Quality tested in Europe.

We source each ingredient based on quality, functionality, and specification, not simply geography. Our raw materials come from trusted suppliers across Europe and Asia, with several of our botanical ingredients sourced from regions where they are produced at scale and to the specifications we require.

Gut Reset is manufactured and blended by our production partner in China under established food-safety and quality standards, with additional independent third-party testing conducted in Europe, including Denmark and France.

For us, quality isn't defined by a country of origin. It's defined by the raw material, its documentation, manufacturing standards, and independent testing.

Still have questions? We're here to help. Reach out to us at hello@thelumierelab.com and we'll get back to you as soon as possible.